Goonhub
08-19-2022, 10:58 PM
Most ban appeals are handled by the admin who placed the ban. That means that nothing is likely to change -- if they even read the appeal -- because that admin is unlikely to be persuaded by a person they already feel angry at.
It would be better to have ban appeals handled by an impartial admin who wasn't involved, and doesn't have an emotional stake in the situation. The admin who issued the ban would act as prosecutor, state their case, and the player who was banned would also state their case. Then, the impartial admin would make a decision on the appeal, based on the logs and evidence presented.
Currently, there is no guarantee that a ban appeal will be read or replied to at all. Adding this process for the appeal would ensure that the ban is reviewed by at least one other person.
Permabans mostly can't be appealed before 30 days. However, permabans affect players the most strongly, and therefore are the most in need of review, to ensure that they aren't misused. Permaban appeals should be available immediately, and handled with higher priority.
It would be better to have ban appeals handled by an impartial admin who wasn't involved, and doesn't have an emotional stake in the situation. The admin who issued the ban would act as prosecutor, state their case, and the player who was banned would also state their case. Then, the impartial admin would make a decision on the appeal, based on the logs and evidence presented.
Currently, there is no guarantee that a ban appeal will be read or replied to at all. Adding this process for the appeal would ensure that the ban is reviewed by at least one other person.
Permabans mostly can't be appealed before 30 days. However, permabans affect players the most strongly, and therefore are the most in need of review, to ensure that they aren't misused. Permaban appeals should be available immediately, and handled with higher priority.