Goonhub
04-11-2017, 09:08 AM
I personally don't think that giving non-admins, admin powers is the best idea, but I can certainly see how it could be beneficial.
I've been puttering around on some other servers of late, and have noticed a system that some use are "tickets" for adminhelps. From what I have noticed, an adminhelp opens a ticket, and then it's up to the admin to determine when the ticket is closed. Perhaps something like this could be useful for showing admins which adminhelps have and haven't been handled? I'm not sure what the inner workings of the IRC is like, or how the ticket system would even be integrated into the IRC, but it might allow issues to be handled at a later time, without being buried by other adminhelps.
Another benefit of this ticket system is that the player knows when an admin has looked at the ticket, and when they haven't. Perhaps this could assist in players knowing that their adminhelp wasn't seen and they could possible send it again? This is somewhat of a touchy subject because I don't think anyone would appreciate adminhelp being spammed, but sometimes it's hard to tell for new players if an admin has looked at their message or their complain didn't break any rules (I realize that admins will always reply if they have seen the message, but that's only after having played for a long time, new players might not realize this).
I've been puttering around on some other servers of late, and have noticed a system that some use are "tickets" for adminhelps. From what I have noticed, an adminhelp opens a ticket, and then it's up to the admin to determine when the ticket is closed. Perhaps something like this could be useful for showing admins which adminhelps have and haven't been handled? I'm not sure what the inner workings of the IRC is like, or how the ticket system would even be integrated into the IRC, but it might allow issues to be handled at a later time, without being buried by other adminhelps.
Another benefit of this ticket system is that the player knows when an admin has looked at the ticket, and when they haven't. Perhaps this could assist in players knowing that their adminhelp wasn't seen and they could possible send it again? This is somewhat of a touchy subject because I don't think anyone would appreciate adminhelp being spammed, but sometimes it's hard to tell for new players if an admin has looked at their message or their complain didn't break any rules (I realize that admins will always reply if they have seen the message, but that's only after having played for a long time, new players might not realize this).