Complaint 2 week to answer a ban?

[Destrucnope]

I know it say to not post tread to get unbanned faster, and that's not my objective here, it's just that it's been 2 week I have appealed to my ban and I have no answer yet, neither positive nor negative so I was wondering if it was a bug or something like that.

[jan.antilles]

Your appeal has been handled.