Chain of Command: Captain or HoS

[Mordent]

A lot of people here are massively overthinking or confusing this; the captain has higher authority, but who has more loyalty varies from shift to shift (generally massively in favour of the HoS).

• If you're in the security department, listen to the HoS.
  
• If you're a department head then comply with both where possible, or whichever you feel like when the captain's being shit. 90% of the time the HoS has no business telling you how to run your department, so while they're higher in the chain of command than you drag your feet if you wish.
  
• If you're not a department head, feel free to deflect any of these problems onto your department head.

Done.