Complaint Wrong account banned

[Gloomo]

Hi! Sorry about that, this is sort of a common issue in cases of people sharing a household. Tuned some things, you should be able to join now. If you have more issues let us know!

Hello Bilo, thanks for help. However, it's still banned. I was able to join earlier but now the same ban message popped up. My apologies if this is complicating things. Hope you can help!