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Emily, Sord and QuestX (But also general admin presence on Main)
#2
heres a few things from my experience that may help you out here

1: ingame logs suck. whenever someone ahelps and i wasnt there to directly witness it i gotta go and look at the logs externally, which means not focusing on the game window. im also slow, so it can take me a while to wade thru the logs and actually deal with something

2: im sometimes in multiple servers at once. its true, sometimes i join a server to deal with a ahelp, and then get distracted by another, or am running a gimmick on another, or something. if im on the server, not a guarantee that im even there.

3: dealing with ahelps is difficult. sometimes u dont have the energy. imagine an mhelp but you gotta dig through the source code to find the answer every single time, and then the person youre trying to help wont actually respond to you, and wow its been 10 minutes and you just have to throw in the towel and stop trying. i resolve them when i can, but sometimes i just dont want to do it. sux, but its the truth. im lazy!!

4: ahelps dont always have tangible results. same way u can do mhelps from discord, u can deal with ahelp stuff in discord too. and 99% of the time its get ahelp, find out that the person was being a jerk after lookin thru logs, ask them why they were being a jerk, they go "my bad sorry", you go "ok dont do it again", they go "ok", and you add a note. thats like, most of the ahelps.

idk. i guess, responding in a timely manner is a bit of an issue if you view it like dming the admins. but its not rly dming. when you ahelp, its logged and stuff. usually people try to toss a "hey checking into it" but that doesnt always happen. and you will almost never get feedback about how an ahelp was resolved too. idk. i take privacy of players kinda seriously. i did some embarassing shit before, and im glad it was dealt with discretely. i try to extend the same courtesy to people who might just be young and making mistakes because that is what you do when you're young and on the internet.

i get what youre saying though. it can be frustrating to feel like you arent heard. especially if youre in a timezone where there arent many admins. or if it feels like admins are ignoring you. but i know that a lot of people (like me) will just join sometimes and pay 1/4th attention. really easy to miss the big "ahelp" box in chat if youre not paying attn. to the game is all.


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RE: Emily, Sord and QuestX (But also general admin presence on Main) - by Adhara In Space - 11-02-2020, 02:07 PM

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